Questions we hear before every membership.

Every project in this portfolio was built by the same firm that will care for your home — same standards, same people, same accountability.

We are intentionally small because that's the only way we can stand behind every project personally.

Every member knows who they're calling. Every visit is handled by someone we know personally.

This isn't a company with a call center. It's a private practice — and our name is on it.

We're intentionally small. We don't advertise.

We grow through the recommendations of our members. If you're seeing this page, someone in your network thought enough of us to share it — or you found us because you were looking for exactly this.

Either way, you're here for a reason.

Every photo in our portfolio is a completed project in The Woodlands — neighborhood name included. Carlton Woods. Creekside Park. The Woodlands proper.

We don't use stock photography to represent our work. If you want to see more, we're happy to share additional documentation from completed projects during your application review.

Day 1 — Your membership is confirmed. Day 2 — We contact you personally to introduce ourselves and schedule your first visit. Day 7 — First welcome visit. We walk your home completely, document every system, and note anything that needs attention. Day 8 — You receive your first PDF report with the complete state of your property.

From that point forward, your home has a record. Every visit builds on the last one.

3-month minimum. After that, month to month.

Cancel anytime with 30 days notice. No penalties. No questions.

We'd rather earn your membership every month than lock you into something you don't value.

Simple membership agreement. 3-month minimum. Month to month after that.

Everything we commit to is in writing — response times, what's included in each visit, and what happens if we don't deliver. You'll have it before you sign anything.

40 residences is not a marketing number. It's the maximum we can serve without compromising the quality our current members expect.

When we're full, we stop accepting applications. Our current members' experience always comes first. If we ever grow beyond that, it will be because we've built the infrastructure to maintain the same standard — not because we needed the revenue.

Signature members: 48-hour response during business hours. Private Care members: 24-hour response, including weekends. LIVALU Black members: same-day response, direct line to the director.

For genuine emergencies — active leak, structural concern, safety issue — we respond outside those windows regardless of plan. We document what qualifies as an emergency in your membership agreement so there's no ambiguity.

Our team is made up of people we've worked with before — tradespeople and specialists we know personally, whose work we've seen firsthand, and whose standards match ours.

We don't hire through platforms or bring in strangers. Every person who enters your home has a history with us. Fully insured.

Included in every scheduled visit: Complete diagnostic walkthrough · Minor repairs up to 1 hour of labor · Full written PDF report · Recommendations for the next 6 months.

Not included — member rate applies: Work beyond 1 hour of labor · Materials (always at actual cost, no markup) · Remodeling or structural projects.

The line is clear before we start. No surprises on the invoice.

No. There are no sensors, no devices to install, and no hardware involved.

The system works differently: every time the contractor visits your home, they document the real condition of each system — roof, plumbing, electrical, HVAC, exterior. That data is entered directly into the system.

The AI uses that real, firsthand information — not generic averages — to generate your 12-month maintenance calendar and alert you before something fails.

No extra equipment. No setup. No technical knowledge required on your end.

They're two parts of the same system, not two separate products.

Home Health Score is what happens during the visit: the contractor documents every system in your home and you receive a report with scores and concrete next steps — not just a number.

Predictive Maintenance AI is what happens between visits: the system uses that real data to generate a 12-month calendar and send you alerts with cost estimates before something becomes an emergency.

One tells you where your home stands. The other works to keep it there.

A home warranty pays after something breaks. This system is designed so things don't break in the first place.

Home warranties are reactive. Predictive Maintenance AI is proactive — it gives you a 12-month view of what needs attention, with estimated costs, before you're facing an emergency repair.

The difference isn't just financial. It's the difference between a phone call at 11pm about a water heater and a scheduled appointment you planned for three months ago.

Every major system in your home:

Roof · Plumbing · Electrical · HVAC · Exterior envelope · Interior finishes · Foundation · Drainage

Each system gets its own score and timeline. The AI cross-references the age of each system, your visit history, and The Woodlands climate conditions to generate recommendations specific to your property — not a generic checklist.